He stated that customer support wasn't responsive. We advised the player to contact his payment provider to investigate the issue. We also recommended him not to deposit any more funds until the issue was resolved. The player later confirmed the issue was resolved.

The player from Germany is experiencing difficulties withdrawing his winnings due to incomplete bonus wagering. We rejected the complaint because the player didn't respond to our messages and questions.

Обычно риторический вопрос решается сама черезо пару дней (банк медленно обработал перевод), если проблема не решилась – техподдержка всячески старается помочь с вопросом.

The player from the Netherlands had an active self-exclusion in a sister casino due to a gambling problem. The player believes that he should have been banned from this casino too. Since he did not request self-exclusion from this casino, he decided to close the complaint.

We are sorry that your experience at PinoCasino didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Please could you contact as at [email protected] .We’ll work with you to resolve any issues as quickly as possible.

Часом обновление доступно, вы увидите кнопку ‘Обновить’. Нажмите эту кнопку, чтобы начать линия обновления.

The player's winning bets were canceled multiple times. The complaint was rejected as the player stopped responding.

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us .We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Unfortunately, we can't help you now without knowing your email. You can send us an email at [email protected] with the subject "CasinoGuru Review," and we will try to solve that issue!

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The player from Switzerland won a significant amount of money. His account was blocked after requesting a withdrawal. The player received the remaining balance, therefore we closed this complaint as resolved.

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The player from Greece had reported a deposit issue with an online casino: he had been charged 60 euros instead of the intended 50, but the funds did not appear in his casino account. Despite having provided bank-certified documents and sent numerous emails over six months, the issue had remained unresolved.

До какой степени касается самого приложения – оно повторяет функционал сайта вдобавок работает амба стабильно, но не пользуется особой популярностью, потому До какой степени букмекер его практически не рекламирует.